Built for
the moments
that matter
From the TD Garden floor to premium suites at Fenway, I bring event operations, fan engagement, and client relations together — creating experiences people remember long after the final buzzer.
The person
behind the portfolio
I've always been drawn to environments where energy, people, and experience come together. Growing up, I was surrounded by sports — and quickly became interested not just in the games, but in the atmosphere around them. What made those moments exciting? What made them unforgettable?
Those questions turned into a career. Through hands-on work with the Boston Red Sox, TD Garden, I Love Boston Sports, and the Sports Museum, I've found my place: building the moments that fans carry with them.
How I lead, and why it works
Communication First
Clear communication is the foundation of every smooth event. In fast-paced live settings, I make sure everyone understands their role and feels supported — keeping things organized, on track, and energized even when plans shift.
Adaptable by Design
Live events don't always go as planned — and that's okay. Staying calm, adjusting quickly, and helping the team refocus in the moment is what separates good events from great ones. I thrive in that space.
Hands-On Leadership
I believe in leading by example. I step in when needed, I help the team, and I set the tone through my own work rather than directions alone. Accountability isn't a policy — it's a habit.
People-First Mindset
At the end of the day, sports are about people. Whether it's a fan at a signing event or a guest in a premium suite, every interaction is an opportunity to create a positive memory. That's what I show up for.
What drives my work
Where I've Worked & Grown
Five years across Boston's biggest sports and hospitality venues, building skills that connect operations, sales, and fan experience.
What the role actually looks like
Moments
from the field
A look inside the events, venues, and experiences that have shaped my career in Boston sports.
Resume
- Prepare proposals, contracts, and rooming lists ensuring accuracy across booking systems and alignment with revenue strategies.
- Manage client communication, scheduling, and follow-ups as a key point of contact for group and corporate accounts.
- Coordinate logistics across departments to support group bookings and ensure seamless event execution.
- Track and maintain organized event and client records to support reporting, forecasting, and operational efficiency.
- Managed front desk operations for a 267-room hotel, handling 100+ guest interactions per shift.
- Resolved guest concerns in real time while maintaining Hilton brand standards and satisfaction levels.
- Trained 10+ new employees and supported onboarding processes across front desk operations.
- Delivered high-level service to premium and VIP guests in assigned seating sections, supporting 40–60 guests per game.
- Coordinated with food, beverage, and operations teams to fulfill guest requests efficiently during live events.
- Assisted with pre-game setup, in-game service flow, and post-game breakdown.
- Coordinated 20+ player signing events, managing timelines, logistics, and stakeholder communication.
- Developed promotional strategies that increased event attendance and fan engagement.
- Maintained relationships with athletes, agents, and partners to secure repeat collaborations.
- Led tours for 10–80 guests per group, delivering engaging and customized presentations.
- Represented Delaware North and TD Garden brand standards in all guest interactions.
- Managed live streaming for 15+ collegiate athletic events, improving accessibility and viewership.
- Collaborated with production teams to troubleshoot technical issues during live broadcasts.
- Executed game-day promotions for crowds of approximately 4,000–6,000 fans.
- Created and managed social media content to increase engagement during events.
Let's
Connect
I'm always open to new opportunities in sports, event operations, and fan engagement. Reach out — I'd love to talk.